Privacy Policy

This Privacy Policy explains how Ava Studio (“Ava Studio,” “we,” “us,” or “our”) collects, uses, and shares information about you when you use our website, applications, and services (collectively, the “Services”). By using the Services, you agree to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

• Information you provide. Account details such as your name, email address, and profile information, as well as content you create, upload, or generate using the Services.
• Usage information. Details about how you interact with the Services, including pages viewed, features used, and actions taken.
• Device and log data. IP address, browser type, device identifiers, operating system, and similar technical information collected automatically.
• Cookies and similar technologies. We and our partners use cookies and similar technologies to operate the Services, remember your preferences, and measure performance.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Services;
• Create and manage your account and authenticate you;
• Process transactions and manage subscriptions;
• Communicate with you about updates, security alerts, and support requests;
• Personalize your experience and develop new features and products;
• Detect, prevent, and address fraud, abuse, and security issues; and
• Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

• Service providers. With third-party vendors who perform services on our behalf, such as hosting, analytics, payment processing, and customer support.
• Legal reasons. When required to comply with applicable law, regulation, legal process, or enforceable governmental request.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets.
• With your consent. When you direct us to share your information.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will delete or anonymize it.

5. Your Rights and Choices

Depending on your location, you may have rights to access, correct, update, or delete your personal information, as well as to object to or restrict certain processing. You may exercise these rights by contacting us using the details below. You can also update your account information directly within the Services and adjust your cookie preferences through your browser settings.

6. Security

We implement reasonable technical and organizational measures designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers

Your information may be processed and stored in countries other than your own. Where required, we take steps to ensure that appropriate safeguards are in place to protect your information in connection with such transfers.

8. Children's Privacy

The Services are not directed to children under the age of 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will revise the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Services after any update constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at gm@hologram.xyz.